KIT

Enhancing the in-store experience and driving sales by placing the Store Associate at the heart of the customer experience

KIT Clienteling

Built by retail experts for retailers, KIT Clienteling provides the full functionality and capabilities of the KIT app. Designed specifically to improve customer experience and nurture costumer loyalty, enhance the brand and drive sales in a competitive market. KIT Clienteling opens up cross-selling and up-selling opportunities, connects Store Associates and managers and offers a full range of customer communication options.

Client book
Catalogue

KIT Assisted Selling

Speed, usability and customer data surfaced seamlessly are key components of KIT Assisted Selling. Designed for higher throughput, fast-moving retail environments, helping the Store Associate advise, recommend and up-sell products. Deployable within weeks of engagement, KIT Assisted Selling is intuitive, requiring little to no training, is user centric and enables the Store Associate to be completely mobile in-store.

KIT Runner App

Request items or customisation in real time. The app includes intelligent routing with audit and status updates. Seamlessly integrated with back-end systems, Store Associates on the shop floor can send requests to back-of-house staff who deliver requested products to the customer without the Store Associate leaving the customer's side.

Runner Job Details

KIT Product Suite Overview

KIT is technology agnostic allowing seamless integration with all back-end systems
KIT Clienteling

KIT Clienteling provides the full functionality and capabilities of KIT, enabling the Store Associate to create a deep engagement with customers in a governed and secure way, nurturing customer loyalty and driving sales.

Integrated Hardware

Connecting to digital displays and digital furniture. The broadcast connector allows the store associate to push content and product media to a nearby digital display providing the customer with multi-angle, hi-def images.

Machine Learning

Using the latest in Machine Learning, including image recognition and IoT, KIT is a state-of-the-art mobile app. Store Associates can take photos of physical products or images, without exiting the app, and surface all relevant data.

KIT Assisted Selling

KIT Assisted Selling is designed specifically for higher throughput and fast moving retail environments, helping the Store Associate advise, recommend and up-sell products.

Runner App

Request items or customisation in real time. The app includes intelligent routing with audit and status updates. Seamlessly integrated with back-end systems, Store Associates on the shop floor can send requests to back-of-house staff who deliver requested products to the customer without the Store Associate leaving the customer’s side.

Internet of Things

Connecting hardware, sensors, POS systems, Wi-Fi access points, and RFID networks. The app also leverages iBeacon and Bluetooth technologies to identify nearby customers, integrating into loyalty apps and Apple Passbook.

Seamlessly connect with your systems

KIT integrates seamlessly with your data systems allowing you to get the most from your substantial IT investments, empowering your Store Associates and driving sales across your product range.

Safe and secure systems

At KIT, product security is the cornerstone of quality management. We take full responsibility for the product code, as well as the key security functions that are necessary to safeguard product use.

KIT Architecture benefits

KIT's innovative architecture enables it to access multiple back-end systems, allowing organisations to leverage existing technical architecture without having to invest in new software licenses.

Find out more about KIT today!

Enhancing the customer and brand experience in and around the store, providing a 360° view of the customer and product range combined with the broadest range of customer communication channels available.