KIT
At KIT, we are all about enhancing the Customer and Brand Experience in and around the store for some of the world’s most recognisable and respected retail brands across Fashion, Luxury, Sports, Banking and more
KIT Clienteling
KIT Clienteling provides the full functionality and capabilities of KIT, enabling the Store Associate to create a deep engagement with customers in a governed and secure way, nurturing customer loyalty and driving sales
KIT Assisted Selling
The KIT Assisted Selling solution is designed specifically for higher throughput and fast moving retail environments, helping the Store Associate advise on, recommend, up-sell and cross-sell products
Fast implementation & Fast results
Deploy KIT Clienteling or KIT Assisted Selling within weeks to drive sales and increase efficiency quickly and easily
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Harmonising the retail journey
KIT Clienteling and KIT Assisted Selling deliver best-in-class user experience, designed in collaboration with some of the world's leading retail and technology brands, enabling retailers to maximise the sales potential of their Store Associates
KIT Modules
The very best in Clienteling and Assisted Selling
- Catalogue
Endless aisle experience with the ability to search for products and view stock levels across stores and online.
- Clients
Supports the Store Associate by providing a 360° view of the customer. Search, locate, view, update and create customer profiles.
- Comms
Allows the Store Associate to communicate with customers across SMS, email and social channels, all in-app.
- Aftersales
Handle returns, repairs and modifications with on-board after-sales, raising tickets, tracking and monitoring.
- Lookbook
Group products to preview to customers or send to them to view at their own convenience away from the store.
- Dashboard
A centre that informs the Store Associate of what is happening, what they need to prioritise and when.
- Store
Provides access to store information including contact information, training material and resource information.
- Basket
Connects to the online catalogue, offers the ability to add products to a basket and checkout via payment card or till.
- News
The very best tool for retailers to provide Store Associates with the latest news and updates.
- Profile
Provides the Store Associate with the ability to switch between languages and access useful information quickly and efficiently.
FAST RETURN ON INVESTMENT
Up to 20% increase in online and in-store sales
50% increase in face time with the customer
Improved in-store efficiency, reducing costs and improving customer experience
Up to 90% of new customer acquisitions through the app
Increased revenue through access to customer's online basket and wishlist
Improved employee satisfaction and increase in hitting KPIs
Working together with a shared vision
The KIT team works with some of the world’s leading brands, who share in our motivation – to lead the way in reinventing retail by harnessing the potential of the Store Associate.
Why KIT?
KIT offers unparalleled functionality, designed to specifically tackle modern retail challenges
A product for all retail sectors
Truly scalable – from a single store to global deployments, all from a single scalable base
Seamless surfacing of customer data
The most comprehensive communication options
In-app image recognition – snap a pic of a product and see all related product information surfaced instantly
Product barcode scanning
Endless aisle shopping
Zero training required
The fastest implementation and RoI available
Our retail blog
The latest insights from our team of retail experts
